Shipping policy

Shipping & Return Policy

Last Updated: [Insert Date]

Welcome to Trendezt.store. We are committed to delivering your orders quickly and efficiently. Please read our Shipping & Return Policy carefully.

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.

Delivery Time

Estimated delivery time is 7 business days from the date of shipment.
Delivery times may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order is shipped, you may receive a tracking number via email or SMS, allowing you to track your package.

Return Policy

5-Day Return Window

We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.

Eligibility for Returns

To be eligible for a return:

The item must be unused, unworn, and in its original condition.
The item must be returned with all original packaging, tags, and accessories.
Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return:

Customized or personalized products.
Items damaged due to misuse by the customer.
Products marked as final sale or non-returnable.

Return Process

To initiate a return, please contact our support team at:

Email: trendezt.store@gmail.com

Please include:

Order number
Product details
Reason for return
Photos (if the item is damaged or defective)

Our team will review your request and provide return instructions.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at trendezt.store@gmail.com with photos of the product and packaging.